Privacy Policy

Lindy Jurado – September 25, 2025


This Privacy Policy explains how Lumen Path (operating Couples Therapist Near Me) collects, uses, and safeguards your information.

When We Ask for Your Consent

At Lumen Path, your trust is essential. On Couples Therapist Near Me, we may ask for your explicit consent to process certain personal information so we can provide secure, personalized services while meeting legal and privacy standards set out for the province of Ontario and Canadian law.

By giving consent, you agree to how we handle your data: securely, responsibly, and only for the purposes outlined in our Privacy Policy. We never share your information without a valid reason, and we protect it using industry-standard safeguards.

Services Requiring Consent

  1. Emails to Professional Members (Message Center)

    Messages sent to therapists through our site are securely stored using HIPAA-compliant services (e.g., AWS). Only the intended therapist can access them. While we keep these communications secure, email itself is not fully secure in transit—avoid including sensitive details like medical or insurance numbers.

  2. Professional Member Tools (Login & App)

    Therapists using our platform consent to having their profile and client communications managed through secure, HIPAA-compliant systems. They may also use our app to connect with clients, host sessions, and track profile activity.

  3. Client Video (Video Sessions)

    Our video tool allows secure, private online sessions between clients and therapists. While Lumen Path provides the platform, we do not deliver therapy ourselves. Only minimal technical data is processed to establish and maintain the video connection—no health information is stored.

Information We Collect

We may collect:

  • Personal Identifiers: Name, email, phone number, address.
  • Online Data: IP address, device/browser type, location data.
  • Activity Data: Page views, searches, site interactions.
  • Voluntary Info: Any details you share in forms, reviews, or communications.

We gather data from:

  • You (via forms, searches, emails, calls, surveys).
  • Automatically (via cookies, analytics, or app usage).
  • Third Parties (such as service providers, analytics tools, or advertising partners).

How We Use Your Data

  • Provide Services: Connect you with therapists, manage communications, and support account features.
  • Improve Services: Analyze usage to enhance functionality and personalize your experience.
  • Marketing: Share relevant updates or ads with platform users (you may opt out anytime).
  • Legal & Security: Comply with regulations, prevent fraud, and safeguard accounts.

How We Share Data

We may share data with:

  • Service Providers (hosting, analytics, customer support, email, SMS, etc.).
  • Therapists (contact details you provide to them directly).
  • Legal Authorities (if required by law or for safety).
  • Business Transfers (if ownership or operations change).
  • Advertisers (aggregated, non-identifiable data).
  • With Your Consent (for specific cases).

Tracking & Your Choices

We use cookies and similar tools to improve functionality, analyze traffic, and deliver relevant ads. You can manage or disable cookies through your browser or device settings. You may also opt out of tracking or interest-based advertising using the “Do Not Sell or Share My Personal Information” link in our site footer.